Frequently Asked Questions

Yes, we do ship orders worldwide.

We use FedEx or DHL for faster delivery

The Shipping Options are, as follows:

For orders to be delivered within the Philippines:

• FREE SHIPPING – minimum order of P500.
• STANDARD SHIPPING

To other countries WORLDWIDE:

• FedEx
• DHL – FREE SHIPPING – Minimum order required

Yes, with minimum order required.

For Philippine market, just order atleast minimum of 500 pesos.

To other countries, 

Order atleast 1 set to any of the items below:

Order 3 to 4 pcs of this item below (depends on the country):

Order 2 to 3 pcs of this item below (depends on the country):

Order 7 to 10 pcs of this item below (depends on the country):

Yes, but this is only available within NCR, Philippines

Cut off is 2pm. For orders beyond 2pm, it will be delivered on the next day.

To know the shipping fee, do the following:

1st, Add To Cart the items you want to order.

2nd, Go to the CHECKOUT PAGE

3rd, Enter the complete shipping details

Upon entering the shipping details, you will see the amount of the shipping fee.

You need to contact us within 24 hours.

Please send your CONCERN to our FB Page by clicking the floating chat button at the bottom right corner of this page or email us at santebarleyorganicofficial@gmail.com within 24 hours prior we shipout your order.

You can also click the button below:

ESTIMATED DELIVERY TIME

PHILIPPINES

• METRO MANILA: 1 to 2 days
• LUZON: 1 to 3 days in Luzon
• VISAYAS & MINDANAO: 3 to 7 days. Except on holidays and force majeure events (i.e. earthquakes, typhoons).

REST OF THE WORLD

• Your goods will be delivered within 3-7 working days at your shipping address. Some orders arrive faster. However, there are circumstances beyond our control (such as the weather, holidays, etc) that may cause delay in the shipping or delivery of your order.

We are unable to provide the exact delivery time for the orders you place, but we guarantee that you will receive a full refund for undelivered/missing/damaged items.

Available payment methods are, as follows:

• COD (Cash-On-Delivery)
• COP (Cash-On-Pickup)
• GCash payment
• Bank Transfer
• Money Transfer
• PayPal
• Debit/Credit Card Payment

Yes, we have COD (Cash-On-Delivery) but, available only in the Philippines

Yes, we have COP (Cash-On-Pickup) but, available only in the Philippines.

We use LBC for COP. Pickup to LBC branch near you!

Yes, you can pay thru GCash

The GCash number is: 0995 967 8688

Name: Lemuel S.

Yes, you can pay via Money Transfer:

• Western Union
• Palawan Express
• LBC Instant Peso Padala
• Cebuana Lhillier Pera Padala
• GCash Padala
• MoneyGram
• WorldRemit
• Xoom
• Remitly

Send to the following:

Name: Lemuel Sulit

Contact Number: +63 995 967 8688

Email: santebarleyorganicofficial@gmail.com

Yes, PayPal payment option is available at the Checkout Page.

Yes, Debit/Credit Card payment option is available at the Checkout Page.

Go to our return policy page for details